CUSTOMIZED SUPPORT EVEN AFTER YOUR PURCHASES.
Whenever you find anomalies on receipt of goods, you have the possibility to contact our dedicated service that will find the easiest and fastest way to solve the problem.
TRANSPORT ALWAYS INSURED
All our products travel insured for your protection against possible transport problems. Do you need our Support Service ?
PACKAGING VISIBLY DAMAGED AT DELIVERY
We entrust all our products only to the best Conveyors, always guaranteeing a delivery service at the top of reliability. It is however possible that during the transport the package may present dents or external anomalies. When you find these defects, please just accept the package by signing to courier with reserve highlighting which are the anomalies. The acceptance with reserve allows us to activate the transport insurance, without cost for you, to provide a quick solution to the problem. NB. If the packaging has even slight anomalies and you are in doubt about the integrity of the goods upon delivery, always sign with reserve indicating in detail which are the anomalies: if you do not sign with reserve, it will not be possible to activate the insurance on transport.
NOT WORKING PRODUCT
Each product, at the time of purchase, has the original 12-month Manufacturer's Warranty. If you encounter an operating problem not due to incorrect use, contact our Service Department immediately: a consultant will suggest you the quickest and easiest way to solve the problem without additional cost for you. You can contact our After-Sales Service consultants at 3914175681 or at 091491008, phone assistance is available from Monday to Friday from 8.00am to 1.30pm 2.30pm to 6.00pm. If you want to be contacted by one of our operators, please fill the following form: