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ArrediAttrezzature.it is an online portal that delivers professional furnishings and equipment for any catering business. The company also offers pre and after-sales advice, strong in its industry-proven experience.

Directly from the website ArrediAttrezzature.it you can easily and comfortably purchase furniture and equipment for bars, ice-cream parlors, pastry shops, pizerias, bakeries, butcheries, fishmongers, delicatessen and much more. From your computer, smartphone or tablet you can watch and purchase everything you need by choosing the desired payment form and receive the merchandise directly to your address.

By working on line we manage to reduce the normal running costs that normally borne by the buyer and therefore we can offer you all of our products at the lowest prices on the web. And remember, ArrediAttrezzature.it offers only 80% Made in Italy products and 20% Made in EU!

ArrediAttrezzature.it, the professionals’ partner.

Here’s how you can contact us:

-          By sending an e-mail to: info@arrediattrezzature.it

-          By completing the online form

-          Calling at 800 400 739 or at +39 391 4175681 (also on Whatsapp)

-          By sending a fax to 091 7482613

-          Via Facebook, Google+, Twitter

Our showroom:

 

 

 

General conditions of Sale


• PREAMBLE


• The general terms and conditions of sale and use hereunder transcribed (hereafter referred as "General Conditions") apply only to the Italian territory and to all sales (hereinafter referred as "services" or "service") provided by ARREDIATTREZZATURE.IT, Through its own domain WWW.ARREDIATTREZZATURE.IT (hereinafter referred as "site").

• The use of services is only allowed to a registered user, who has:

• (a) Observed the Information on the Processing of Personal Data;

• b) acepted the General Conditions;

• c) created an account on ARREDIATTREZZATURE.IT, as described below in section 2.1.

• The General Conditions will also apply to new types of services, which will be provided in the future by ARREDIATTREZZATURE.IT, unless otherwise provided at the time of registration or the first new service furniture.
• You are required to print a copy of the General Conditions and / or to store them on a durable medium.

A1. GENERALITY AND SCOPE OF APPLICATION

• These General Terms and Conditions apply to all sales made on ARREDIATTREZZATURE.IT website. The applicable General Terms and Conditions are those in force at the date of the order of purchase.

 

2. REGISTRATION

• 2.1 Registration on the site is free. To register, you must complete the form by entering your first name, last name, email address and password. The registration is confirmed by an email to the address provided by the user.
• 2.2 Registration Credentials must be used exclusively by the user and can not be transferred to third parties. Registration credentials can be changed by the user at any time by accessing the site under "My Account".
• 2.3 The user warrants that the registration credentials provided during the site registration process are complete, correct and truthful. You agree to hold ARREDIATTREZZATURE.IT without any liability for damages, penalties arising out of or in any way linked to the user's violation of the registration rules of the site.

 

3. PRECONTRACTIVE INFORMATION

• 3.1 In accordance with Legislative Decree no. 70 on electronic commerce, ARREDIATTREZZATURE.IT informs you that:

• 3.1.1 to conclude the purchase agreement of one or more products on the site, the user will have to follow the instructions given on the site and accompany the various stages of the purchase;

• 3.1.2 the contract is concluded when ARREDIATTREZZATURE.IT records the order, after verifying the correctness of order data, product availability and payment;

• 3.1.3 Before proceeding to the order the user will be able to identify and correct any errors in the insertion of the data, indicating them at the email address info@arrediattrezzature.it;

• 3.1.4 The order will be stored in the ARREDIATTREZZATURE.IT database for the time required to complete the order and, in any case, within the terms of the law. To access your order, you can consult the "Order History" section of the site where you will find a list of all purchases made.

 

4. TERMS AND CONDITIONS OF PURCHASE

• 4.1 All prices on the website are expressed in Euro (€) and are excluded from VAT. The contribution to order and delivery expenses is explicitly indicated and is excluded from VAT. This amount will be shown separately on the order before sending it.

• 4.2 The user will be charged the price of the product indicated on the site when the order will be send to him.
• 4.3 The products will remain owned by ARREDIATTREZZATURE.IT until payment of the purchase price and expense of the user.

• 4.4 In the case of payments by bank transfer or Paypal, ARREDIATTREZZATURE.IT will only take over the order after receiving the full amount due, consisting of the purchase price, shipping costs and any additional charges as indicated in the order.

• 4.5 If the customer wishes to cancel the contract within seven days of the order, he / she is required to pay the shipping / commission fee.

• 4.6 ARREDIATTREZZATURE.IT reserves the right not to confirm orders from users with whom disputes are pending or in the case provided by art. 5.1. 

 

5. AVAILABILITY

• 5.1 The products offered on the site are limited and can be sold at discounted prices. It may then happen that the ordered product is no longer available after the purchase order has been registered.
• In any case of unavailability of the ordered product, the user will be promptly informed by email and the order will be partially deleted or partially excluded with the exclusion of unavailable items. If payment has already been made, ARREDIATTREZZATURE.IT will reimburse the amount paid by the user, including fees for order settlement and shipping costs, immediately, and in any case within thirty days after the day the order was sent. Refund of the sum will be partial and will only include the amount of non available product if the order includes the purchase of other available products.

• The amount of the refund will be communicated by email, and will be credited on the same payment method used for the purchase or by bank transfer or by voucher.

• 5.2 ARREDIATTREZZATURE.IT disclaims any liability for any delays in the accreditation that depend on the bank or type of credit card used for the payment or from the times of the damage assessment by the insurance company in the event that the products arrive damaged. In any case, the currency date of the re-accredited amount will be the same as the debit.

 

6.DELIVERY

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ArrediAttrezzature.it delivers in the hole italian territory and in the European Union countries, via express courier. We work continuously to always offer the best service at the best price.     

• 6.1 The deliveries are made in the Italian territory and European Union countries, at the address indicated when ordering.

• 6.2 Delivery times vary depending on the type of transport (courier and shipment). The customer accepts with his order the type indicated and the delivery time indicated in the General Conditions. For courier orders, delivery is scheduled within thirty working days from the date of delivery of the order.

• 6.3 Deliveries will be made from Monday to Friday, in normal office hours, excluding national holidays. Lastly, if the selected items have different delivery dates, the shipping period of the entire order will refer to the item with the expected delivery over a longer time, unless otherwise agreed by email.
• 6.2 Delivery times vary depending on the type of transport (courier and shipment). The customer accepts with his order the type indicated in the same and the delivery time indicated in the General Conditions. For courier orders, delivery is scheduled within thirty working days from the date of delivery of the order.
• 6.3 Deliveries will be made from Monday to Friday, in normal office hours, excluding national holidays. Lastly, if the selected items have different delivery dates, the shipping period of the entire order will refer to the item with the expected delivery over a longer time, unless otherwise agreed by email.

• 6.4 In case of impending delivery due to major force ARREDIATTREZZATURE.IT will contact you via email to inform you of the delay in delivery time. ARREDIATTREZZATURE.IT can not be held liable in any way for any delays due to third parties or for causes of major force.

• 6.5 Delivery is deemed to be completed at the time the product is made available to the user at the address specified in the order, until the so-called first closed door.

• 6.6 In the event that the packaging and / or packaging present obvious signs of tampering, breakage or alteration, the customer has the responsibility to report it to the courier at the time of delivery by signing "WITH CONTROL RESERVE" and describing in detail the damage next to the signature for acceptance of the goods. Below are some examples of control reserve to be written next to your signature: "You accept with due cause bark box"; "You accept with due consideration damaged packaging"; " You accept with due cause wet box"; "You accept a damaged packing case". It is essential that the both documents the above mentioned terms and the delivery document are counter-signed by both the customer and the carrier.
Once the damage is caused during transport, the customer is obligated to report it to ARREDIATTREZZATURE.IT within 2 (two) days of receipt of the product by e-mail, accompanied by photographic documentation of the packaging and damaged product. Please keep the pack until fully checked for neck integrity. In case of replacement, the packaging will be reused by the customer to avoid shipping damage to our warehouses. Without packing it will not be possible to retire.
If the customer has not followed any of the aforementioned instructions for any reason, it will not be possible to initiate withdrawal and replacement procedures or to provide extra discount for the damage suffered.

 

7. RETURN POLICY

7.1 End consumers (natural persons) who bought products on the website has the right to withdraw from the contract stipulated with ARREDIATTREZZATURE.IT within 14 days from goods receipt, as indicated by law D.Lgs. 206/2005, unless otherwise specified. For orders comprising more than one product separately delivered, the 14 days term elapses from the date of receipt of each article. The withdraw from the contract has to be communicated to info@ARREDIATTREZZATURE.IT with an explicit declaration including order number, invoice number, articles code and quantity, whether the return is partial (orders comprising more than one product) or whole and the bank details to obtain the refund (IBAN and BIC/SWIFT code of the registered user on the invoice).

7.2 Goods must be returned appropriately sealed in their original packaging, all parts included (such as box, inner and outer packaging, wooden pallet and product literature or accessories supplied: user manuals, set-up tools, etc.), to the address communicated by ARREDIATTREZZATURE.IT and shipped by a carrier hired by the Customer.

7.3 Compliant to article 56, III comma of Consume Code, ARREDIATTREZZATURE.IT, within 30 days from return, will refund the value of the item(s), only after having checked the integrity of the returned goods. The refund-amount will be credited on bank account of the customer named on the invoice, unless different agreements with the customer. Delivery of returned goods, including shipping and eventual custom expenses, is at the Customer's cost.

7.4 ARREDIATTREZZATURE.IT, after having checked the integrity of the returned goods, within 30 days from return, will refund the value of the item(s) excluding delivery fees, extra services and any expenses involved in the delivery of the goods in accordance with the Customer's invoice.
Goods can be returned only as a whole; no goods can be returned partially.


7.5 Delivery of returned goods is under the Customer's responsibility until we receive them in our warehouse. In case of transport damages occurred during the return transport, ARREDIATTREZZATURE.IT will inform the customer accordingly (within 10 working days from arrival of goods), in order to give enough time to make a claim to the carrier and receive a refund of the value of the item (if insured); in such case the Customer can collect the item and the request for return and refund will automatically be withdrawn. ARREDIATTREZZATURE.IT is in no way liable for damages or theft/loss of goods which are returned uninsured.

7.6 The return right totally decays, for lack of the essential condition of integrity of the good. In case of loss of your right to return goods, the items will remain available for pick-up at the Customer's cost. Custom-made or bespoke goods CANNOT be returned. The return right CANNOT be applied in case the customer cannot be identified as end consumers (natural persons).
ARREDIATTREZZATURE.IT has sole discretion to grant derogation to a.m. norms.

 

 

8. PAYMENT

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  •          Payment sure at 100%
  •          Protection against fraude
  •          We don’t keep in memory your credit card details
  •          8.1 The payment of the ordered products can be done in these ways: Cash on Delivery (Cash), Early Banking, Bank Transfer + Cashier, Rate in the Net, PayPal / Credit Card / Prepaid Card.

8.1.1. Mark payment when delivery: On ARREDIATTREZZATURE.IT you can pay at delivery time. Mark payment is only accepted if made through cash; Consequently, pursuant to and for the purposes of art. 1197 of the Italian Civil Code, no payment will be accepted by bank check or circular. Cash payment I allowed for orders of less than 3000 €. The mark payment has an additional management charge imposed by the logistics carrier of 10 €.

• 8.1.2 Bank Transfer: On ARREDIATTREZZATURE.IT you can pay by bank transfer. At the time of payment you must have the bank's BIC code and all the data you need to access the HomeBanking system. The shipment of the goods will take place after receipt of the payment (usually within 3/4 working days).

8.1.3 Bank transer + Mark payment: You can pay a 50% deposit on your order by bank transfer. The rest can be delivered directly to the courier in cash (for amounts up to 3.000,00 euro).


8.1.4 Rate in the Net: on ARREDIATTREZZATURE.IT you can easily pay to installments through Consel funding. Upon order confirmation, choosing this form of payment, the system will direct you to the Consel website for loading the application autonomously. The outcome of the funding will be given in a very short time.

               

8.1.5 PayPal / Credit Card / Prepaid Card: You can use your credit card, prepaid card or Paypal account. This payment method entails an additional customer charge of 4% of the total amount of the order


• 8.2 At the time of the order no charge will be made on the credit card used by the user for payment. The charge will be made only after:

• 8.2.1 the credit card data used by the user for payment is verified;

• 8.2.2 The credit card company has issued the authorization to the debit card.

• 8.3 In the event of non-payment, ARREDIATTREZZATURE.IT will refuse the relevant order and will notify you by email.

• 8.4 ARREDIATTREZZATURE.IT reserves the right not to accept at its own discretion certain payment methods

 

9. WARRANTIES AND NON-CONFORMITY OF PRODUCTS

• 9.1 The products offered on the site comply with the national and community legislation in force in Italy.

9.2 All products sold on the site, 
except for products of the second hand category, are covered by the Legal Compliance Warranty provided by articles 128-135 of the Consumption Code ("Legal Guarantee"). The Legal Warranty is reserved to consumers, it applies to defects in product conformity and is valid for 12 months after purchase. The customer is required to verify the goods and its operation within 2 (two) days of delivery. Any defects already present at the delivery of the material must be notified to ARREDIATTREZZATURE.IT within 2 days of receipt of the order by sending an e-mail to info@arrediattrezzature.it, indicating the article's code, details and photographs of the defect found. 

• ARREDIATTREZZATURE.IT will agree with the customer for the removal of the defective material to verify the defects claimed. The guarantee product must be returned by the customer in the original sealed and complete package in all its parts. ARREDIATTREZZATURE.IT will arrange the return shipping and the delivery of the repaired product or replaced by warranty service, but in any case the transport costs will be borne by the customer. The customer must keep the original packaging and all the documentation received until the product warranty is declined.

• ARREDIATTREZZATURE.IT does not guarantee the damage caused by incorrect use of the product.

• 9.3 The description of the products offered on the site is what the suppliers, under their own responsibility, have communicated to ARREDIATTREZZATURE.IT. The images and colors of the products published on the site may differ from the real ones due to the differences in color rendering by internet browsing software and / or display screens. ARREDIATTREZZATURE.IT therefore can not be held responsible for the incorrectness of the photographs that appear on the site. ARREDIATTREZZATURE.IT is not responsible for the non-correspondence between the ordered product and the description of the product on the site, if the non-correspondence arises from errors of the description attributable to the supplier and of which ARREDIATTREZZATURE.IT was not and could not be Familiar with the use of normal diligence.
• 9.4 In no case ARREDIATTREZZATURE.IT can be held liable for any breach of any of the obligations arising out of these General Terms in the event that default is caused by a fortuitous and / or major force, including, for example, natural disasters, network malfunctions and / or blackouts.

 

10. OBLIGATIONS AND RESPONSIBILITIES OF ARREDIATTREZZATURE.IT

• 10.1 ARREDIATTREZZATURE.IT undertakes to correct any errors in the description of the products offered on the site, as soon as possible, from the reporting of the same. The reporting of such errors can be made by contacting the ARREDIATTREZZATURE.IT customer service at info@ARREDIATTREZZATURE.it
• 10.2 ARREDIATTREZZATURE.IT is not liable for damages of any nature arising from the installation and / or use of the product improperly and / or not in accordance with the instructions provided by the manufacturer and in the event of a casualty or major force.

• 10.3 ARREDIATTREZZATURE.IT will not be liable for any loss of revenue, profits, data or any other indirect damages of any kind resulting from or otherwise related to the contracts subject to the General Conditions.
• 10.4 In any case, ARREDIATTREZZATURE.IT's liability may not exceed the total value of the purchase order.
• 10.5 ARREDIATTREZZATURE.IT may not be held liable for failure to comply with any of the obligations arising out of the General Terms and Conditions in the event that default is caused by chance and / or major force, including, for example to natural catastrophes, network malfunctions and / or blackouts.


11. SUSPENSION OF THE SERVICE

  •          • 11.1 ARREDIATTREZZATURE.IT reserves the right to temporarily suspend, without prior notice, the provision of services for the time strictly necessary for technical and / or appropriate technical interventions to improve the quality of the same services.
  •          • 11.2 ARREDIATTREZZATURE.IT may, at any time, break the provision of the service if security reasons or confidentiality violations arise, giving the user notice to that effect. 

 

12. CONTENT OF THE SITE AND INTELLECTUAL PROPERTY RIGHTS

  •          • 12.1 The contents of ARREDIATTREZZATURE.IT such as, for example works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material , in any format published on the site, including menus, web pages, graphics, colors, schemes, tools, fonts, and website design, diagrams, layouts, methods, processes, functions and software are protected by copyright and any other intellectual property right of ARREDIATTREZZATURE.IT and other rights holders. Reproduction, modification, duplication, copying, distribution, sale, or otherwise exploitation of images or content of the site are prohibited unless previously authorized in writing by ARREDIATTREZZATURE.It. Any use of site content for commercial and / or advertising purposes is also prohibited.
  •          12.2 All other distinctive signs that distinguish the products sold on the site are brands of their respective owners and are used by ARREDIATTREZZATURE.IT under license, for the sole purpose of distinguishing, describing and advertising the products on sale on the site.
  •          • Any use of the aforementioned badges not complying with the law and, as unauthorized, is prohibited. It is in no way permitted to use any badge on the site to take unfair advantage of the distinctive character or renown of these or in such a way as to cause prejudice to them and their holders.
    • 12.3 In no case may the user alter, change, modify or adapt the site, nor the material made available by ARREDIRESTRUCTIONS.IT

 

DAMAGE ON GOODS SHIPPING

Download the form below and compile it in each part. You have the right of complain within two days of receipt of the goods.

FILL IN THE FORM